Drop-offs, Pick-ups & Check Info

NEW: HYBRID DRIVE-THRU DROP-OFF!

We will have a “Hybrid” Drive-thru Drop-off this fall! Consignors have loved this new process, and we are excited to keep offering it!

This hybrid drive-thru drop-off process means no hauling items from the parking lot, no waiting in inspection lines, and no time spent placing your items on the sales floor!

In order to make this process organized & efficient, we need you to be organized & prepared when you come to drop-off. Here are the guidelines each consignor will need to adhere to:

DROP-OFF APPOINTMENT RECOMMENDED, but not required
We HIGHLY recommend all consignors make a drop-off appointment in order to spread out drop-offs and serve everyone quickly & efficiently. However, we will now have a non-appt drop-off lane for those who cannot make an appt or missed their appt. We will work those in as quickly as possible, but be prepared for a wait. The DEADLINE to make a drop-off appointment is Wednesday, September 1st at 10pm. At that time, no more drop-off appointments will be made. If you are bringing more than one consignor number, please sign-up EVERY CONSIGNOR NUMBER you're bringing for an appointment time (same or consecutive times are fine). This helps us block off enough time to work-in all of your items.

BEFORE YOU COME TO DROP-OFFS...
  1. You must have all your items completely barcoded & tagged before you enter the drive-thru drop-off process. However, you may still come to get barcodes printed and finish tagging in your car before you enter the drop-off line.
  2. Consignors will now help by unloading their clothing & shoes onto a rolling rack, but will then get right back into their car and stay in the car throughout the rest of the drive-thru process.
  3. You must have all clothing separated by gender & in size order. Place special clothing items like Halloween, Adult Athleticwear/Outerwear, Dancewear and Formal Wear together at the front or rear of the stack.
  4. You must have all small, non-clothing items separated by category into disposable bags or boxes. Below are the 10 categories they need to be separated into. It is super helpful if you write the category on the outside of the bag or box. For items too large for bags or boxes, just leave them un-bagged. If you do not know which category an item fits into, just make your best guess. See example photo (click to enlarge).
    1. Click to Enlarge Shoes
    2. Infant/Toddler Toys
    3. Girls Toys
    4. Boys Toys
    5. Gender-Neutral Toys & Stuffed Animals
    6. Sporting Goods
    7. Books/Games/Videos/CD's/Puzzles
    8. Clothing Accessories (purses, backpacks, hairbows, hats, belts, mittens, etc)
    9. Baby Necessities (feeding, diapering, health/safety, etc)
    10. Bedding/Decor/Blankets
  5. For large items such as strollers, bikes, play kitchens, etc. that will get large item claim tickets, simply tape the tag to the item for easy removal. You will drop-off these items last, so please load them deepest in your vehicle.
    ***If you bring a bed, pack-n-play or other item that requires assembly, you will need to exit your vehicle and assemble those yourself (we will direct you).
    ***If you drop-off an item that is dirty & needs cleaning, it will not be placed on the sales floor, and will be returned to you at pick-ups.
  6. Have your items loaded into your car in this order: large items buried deepest, bags/boxes in the middle, and hanging clothes & bagged shoes most accessible.

DRIVE-THRU DROP-OFF STEPS

  1. When you arrive to Kay Rodgers Park, someone will ensure you have your items appropriately tagged and categorized according to the instructions above and then give you instructions on the drive-thru process.
  2. Your first stop will be to unload your clothing & shoes onto a rolling rack, but then you will stay in your car for the rest of the process as you make stops around the building to allow helpers to unload the rest of your items.
  3. At your final stop you will be given your presale armband. Once you have completed that stop, there is no need for you to wait on inspections to see if there are any returns! Any returns will be automatically donated for you. But if you prefer to take home your returns, you will need to park & walk inside to retrieve those after you finish the drive-thru process. If we have not finished inspecting your items by that time, you may have a short wait until your returns are ready.

OTHER DROP-OFF NOTES
  1. Need to make more than one trip to drop-offs to fit it all in your car? You are welcome to make a 2nd trip to bring large items and toys ONLY. Please bring your clothing & all other items FIRST at your appointment time, and you can subsequently bring more large items & toys during any of our drop-off hours.
  2. GKS Reloaded Drop-offs will take place as usual – no changes.


PICK-UP INSTRUCTIONS

Consignors have the option of picking up their unsold items (see Dates, Times, Location page for schedule). Note that ONLY items you marked with a red circled "R" in the top, left corner of the tag will be returned to you if unsold (see Tagging Items). Items without this mark and items not picked up by 6:30pm on pick-up day will be donated to charity.

The process of picking-up is very simple and efficient. You will sign in, pick-up your check (see below), and receive instructions on collecting your items (which will be sorted by consignor number!) and sign out. Please know that it is your responsibility to get all of your items. We are not responsible for any items you forget to carry out.

You are welcome to send someone to pick-up your unsold items, but they MUST know your consignor number when they come.

There will be a lost and found area that we will encourage you to look through before you leave.

Lastly, because our time is limited to move out of the building, all items remaining after 6:30pm SHARP will be donated. Doors will be closed and locked on time, and pick-ups will no longer be available. We appreciate your punctuality and understanding!


CHECKS

ALL EARNINGS CHECKS WILL BE MAILED to the address on the consignor’s account following the sale. NO CHECKS will be available at unsold item pick-ups. We highly encourage you to donate unsold items and skip pick-ups all together. It is a JOY to see local foster families getting to glean from those unsold items you no longer need, followed by wonderful local charities who put the items to good use! Again, if you plan to NOT pick-up unsold items, *please* save us the time of re-sorting those unsold items and DO NOT mark them with a red “R” for return. And remember, it’s always better to also let them go for ½ price if you plan to donate.


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